Los Angeles County Board of Supervisors Chair Pro Tem and Metro Board Director Hilda L. Solis joined Metro officials in announcing the appointment of William Scott as the agency’s first Chief of Police and Emergency Management. The move signals a strategic shift in how Metro approaches transit safety, blending traditional enforcement with a care-centered public safety model.

“Metro is a lifeline for countless Angelenos,” Solis stated. “That’s why I’ve consistently advocated for greater transparency, accountability, and responsiveness across the system, with a focus on the needs of our most vulnerable.”

Data-Driven and Care-First Approach

The establishment of Metro’s own Public Safety Department marks a departure from the previous enforcement-first strategy, which relied on external policing agencies. Solis has pushed for a new approach—one that combines law enforcement with supportive services aimed at prevention and intervention.

This model includes Metro Transit Ambassadors, mental health-led crisis response teams, and homeless outreach workers working in tandem with safety officers. The integration of these services is intended to de-escalate incidents, support riders in crisis, and foster a sense of safety and trust among Metro passengers.

Scott Brings Reform-Focused Leadership

Chief William Scott previously served as Chief of Police in San Francisco, where he was recognized for advancing public safety reform. His tenure was marked by efforts to improve transparency, increase community engagement, and implement data-informeda policing strategies. Solis praised Scott’s qualifications, noting his “deep understanding of the complex challenges facing modern urban transit systems.”

“His leadership has been defined by trust-building and reform,” she said, “and with his appointment, we are reinforcing our commitment to a safer, more supportive transit environment.”

Metro Chief Appointment Reflects Systemwide Goals

Metro’s decision to appoint a dedicated Chief of Police reflects its broader goals to improve system safety and restore public confidence. Rider concerns over safety and service reliability have been key issues in recent years. With this new leadership role, Metro aims to address both, aligning public safety operations more closely with Metro’s long-term service and equity goals.

Solis emphasized her support for the appointment and her intent to work closely with Chief Scott. “Together,” she said, “we can strengthen Metro—improving safety, reliability, and accessibility for all riders.”

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